Taking care of your Arsayo bag

You love your Arsayo bag, it follows you everywhere, every day and on your adventures. To keep it for a long time and allow it to remain as beautiful as the first day , remember to give it a moment of attention from time to time.
But how do you pamper your favorite backpack?

 

 

All our products, regardless of the collection, can be cleaned with a damp cloth and mild soap. Gently rub the surface and then allow to air dry.

No chemical maintenance is required, and our bags are all water-resistant and waterproof (except the Summer Collection!). Never use harsh, pure products that could damage the materials and cause the color to fade.

 

The Mela collection (in apple leather)

This hyper solid material does not move, its color is constant.
The material will soften with time and use, while remaining as good as new. AppleSkin© is easy to clean, but for a stubborn stain you can use clay stone.

 

 

The Original collection (in PU synthetic)

 

Our material is durable and does not require any maintenance products. However, avoid long exposures to the sun and heat, especially during storage.

If by chance a small tear occurs in the material and reveals its white undercoat, there are permanent markers in the corresponding colors, which will make the tear disappear in a stunning way. Contact us for the reference.

 

The Summer Collection (In cotton canvas)

This lightweight and breathable material is ideal for summer days, and has the advantage of being machine washable at 30°. It is also the only collection that is not waterproof by default, but can be made so by applying a spray designed for this purpose.

 

The Suber collection (in Liège)

 

A natural material that will naturally soften, wrinkle and patina over time, while remaining solid. However, avoid hot and humid countries when traveling, cork is not a big fan!
To prevent the material from drying out over time and from exposure to the sun, you can use a vegetable butter such as shea butter from time to time to keep it supple and prevent cracking.

Our cork bag dye is eco-friendly. It is beautiful and durable, but can fade a little over time. If you have a colored bag and want to give it a new lease of life, you can turn to a shoe polish in the same shade to recolor it. (Always test on a hidden area before using a product!)

We know some references, do not hesitate to contact us.

 

Attention , heroes of our time, hydroalcoholic gel is the only known enemy of our bag, even in its synthetic version! Use it with caution around your bag, because it could discolor it.

If the incident occurs, avoid rubbing, let it dry, then apply make-up remover milk to the stain to dissolve the gel.

We also advise you not to put your Arsayo bags... in the washing machine!

 

 

To clean the lining

Turn the liner inside out, and scrub with a little mild soap and water, before rinsing and allowing to air dry.

 

The tools

We do our best to offer you the Arsayo bag in aesthetic and high-performance materials, by constantly monitoring new ecological and vegan materials.

We also opt for the best quality tools (snap fasteners, zippers, metal rings, etc.). However, if you lose or damage a part, contact us to find a solution together.

 

Customer service always at your disposal!

For any questions regarding the maintenance of your bag, a doubt, a request for a spare part, a repair, a cleaning tip: do not hesitate to contact us!

We listen and want your bag to last as long as possible, just like you.