How to take care of your Arsayo bag?

You love your Arsayo bag,  it accompanies you everywhere, in your daily life as well as in your adventures. To keep it in good condition for a long time and to ensure it remains as beautiful as the first day, remember to dedicate some moments of care to it from time to time.

But how do you pamper your favorite backpack?

All our products, regardless of the collection, can be cleaned with a damp cloth and mild soap. Gently rub the surface and then allow it to air dry.

No chemical maintenance is necessary, and all our bags are water-resistant and waterproof. Never use harsh or pure products that could damage the materials and cause color fading.

The Mela collection in apple leather.

This incredibly durable material doesn't change; its color remains constant.
The material will soften over time and use while staying like new. AppleSkin cleans easily, but for stubborn stains, you can use clay stone.

The Original collection in synthetic material.

Our material is resistant and requires no maintenance products. However, avoid prolonged exposure to sunlight and heat, especially during storage.

If by chance, a small snag occurs in the material and reveals its white underlayer, there are permanent markers available in matching colors that will make the snag disappear remarkably. Contact us for the reference.

The Suber collection in Cork.

A natural material that will naturally soften, crease, and develop a patina over time while remaining sturdy. However, avoid hot and humid countries during your travels, as cork isn't a big fan!

The dye used in our cork bags is environmentally friendly. It's beautiful and durable but may fade slightly over time. If you have a colored bag and want to give it a fresh look, you can use a matching-colored shoe polish to recolor it. (Always perform a test on a hidden area before using any product!)

We know a few references; feel free to contact us.

Attention, heroes of our time, hydroalcoholic gel is the only known enemy of our bag, even in its synthetic version! Use with care around your bag, as it could discolor it.

If the incident occurs, do not rub, let it dry, then run cleansing milk over the stain to dissolve the gel.

We also recommend that you do not put your Arsayo bags ... in the washing machine!

Cleaning the lining

Turn the liner outward, and scrub with a little water and mild soap, before rinsing and let it dry.

The Arsyo tools (snaps and zippers)

We do our best to offer you the Arsayo bag in aesthetic and high-performance materials, by constantly monitoring new ecological and vegan materials.

We also opt for the best qualities of tools (snaps, zippers, metal rings ...). If, however, you lose or damage a part, contact us to find a solution together. 

Customer service always at your service!

For any question relating to the maintenance of your bag, a doubt, a request for a spare part, a repair, a cleaning tip: feel free to contact us!

We are listening to you and we'll help you to make your bag live as long as he can.